If talk is cheap, email is a steal. Hastily-written email messages can be fired out to hundreds of people with the click of a button. Instead of spending time writing messages by hand or printing typed letters to paper, email allows users to send messages almost as quickly as they are composed. As a result, nearly anyone will tell you that most of the email we get is junk“from advertising messages that flood the emailboxes of anyone whose email address they can get their hands on to business correspondence dashed off, replete with misspellings, fragmented sentences, and incomplete thoughts to idle chit-chat and recycled jokes. Continue reading Design for Interaction: Sample Chapter →